Overtime & OEMC Upgrades
[From 'Power shift' cuts overtime at emergency center :: CHICAGO SUN-TIMES]
The OEMC has laid off 23 employees and 74 of the 131 vacant jobs are being permanently eliminated. The 311 center is losing 19 employees. The OEMC is also changing its shifts in response to issues with overtime:
The Chicago Sun-Times reported in February that a pair of police communications operators at the 911 center raked in $114,591 and $113,136 in overtime last year — double their annual salaries — raising renewed questions about staffing levels that were supposed to be resolved two years ago. On Monday, aldermen were told that the costly overtime problem was being resolved by having some employees work the 10-hour-a-day, four-day-a-week “power shift,” which overlaps with the standard eight-hour shift worked by others. . . . . A ten-hour-a-day “power shift” has cut out-of-control overtime at Chicago’s 911 emergency center by 20 percent, even though 131 vacancies remain, aldermen were told Monday.
The OEMC is also upgrading the work stations for 911 operators:
The upgrade calls for the city’s vast camera network to be integrated into each of the new work stations. When a 911 call comes in, the computer-aided dispatch will “poll the video network” to find and display cameras within 150 ft. of the address where the emergency occurred.
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